The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. More information about coronavirus waivers and flexibilities is available on . The dynamic nature of this situation means that things are always changing. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . Want good news asap? Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. All of this transpired without having to lay off a single employee. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. Copyright 2023 CNW Group Ltd. All Rights Reserved. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. Cision Distribution 888-776-0942 It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. 68735 Views Jan 2, 2023. Can I refund it? Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). When typing in this field, a list of search results will appear and be automatically updated as you type. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Where impact and internal change are concerned, its an ever-evolving process. Thank you for supporting us, so we can support our people. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Sale items marked with a discount of 50% or greater are final sale. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. From your order detail page, select Return Items to fill out the return request form. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. "Our goal is to do our part for the global well-being. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. "Y'all are a multimillion dollar company. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. In addition to the sales revenue contributed to ACRF, the brand took a two-pronged approach internally first, by temporarily cutting senior leadership's pay by 25 percent; and second, by forfeiting the cash portion of Board of Directors' fees, according to Aritzia's Q4 Results. Sorry, no refunds to original form of payment for sale or discounted items. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. Dates will be confirmed at a later time. cozy fleece perfect hi-rise 3" sweatshort. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Let's continue to take care of each other," continued Mr. Hill. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. presentation-ready copies of Toronto Star content for distribution How can I get this? May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. Gift cards may not be redeemed for cash or refunded unless required by law. For more information on Afterpay, please see our Afterpay FAQ. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. When will I get my order? "Our goal is to do our part for the global well-being. This report by The Canadian Press was first published July 9, 2020. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. |, Don't worry, you can opt out any time. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Cant wait to see you soon. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. A Cisioncompany. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. By Mar. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star Follow the steps below to complete online returns for online purchases. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Republication or distribution of this content is In addition, one of our board committees oversees governance and diversity, which includes consideration for female representation both on our board and in senior management positions. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." When search suggestions are available use up and down arrows to review and enter to select. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Don't worry, you can unsubscribe from our mailing list at any time. How do I ship my product back for a return? Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS I write about retail, fashion and beauty. More premier locations are becoming available and under increasingly compelling financial terms, he said. So in an effort to make things easier for you, weve compiled all the facts in one place. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. The Company designs apparel and accessories for its collection of exclusive brands. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. You can only exchange items to Aritzia if you purchased them in person from a store. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Click to View our Accessibility Statement. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Sale items marked with a discount of 50% or greater are final sale. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". Returns are free within the US when signed into your Aritzia account. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Without the luxury of time to prepare, weve been thrown into a world crisis. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. rights reserved. Get our Fashion & Beauty newsletter by tapping the button below. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Hours are as follows: Subsequent instalments to Afterpay may be required. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. We appreciate your patience during this time. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . She rose through the ranks from assistant store manager, to manager, to vice-president of operations. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. No one has been laid off or furloughed at Aritzia to date, due to COVID-19.
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